shipping
Evek GmbH is a metal trading company that tries to satisfy customers not only with product quality, but also with the speed and reliability of delivery. Below you will find detailed information on the shipping method, processing time, delivery time, shipment tracking and costs.
Germany
| Shipping method | Processing time | delivery time | Tracking | costs |
|---|---|---|---|---|
| German postal service | 1-2 | 2-5 | No | Free |
| DHL | 1-2 | 1-3 | Yes | € 7.95 |
| Standard shipping | 1-2 | 2-5 | Yes | from € 6.95 |
| UPS Express | 1 | 1-2 | Yes | from € 12.50 |
International
| Shipping method | Processing time | delivery time | Tracking | costs |
|---|---|---|---|---|
| German postal service | 1-2 | 5-15 | No | € 3.95 |
| DHL | 1-2 | 3-7 | Yes | € 28.95 |
| Standard shipping | 1-2 | 3-8 | Yes | from € 24.95 |
| UPS Express | 1 | 2-3 | Yes | from € 39.95 |
Costs - depending on the weight and type of product.
Standard shipping - it is the "most classic" shipping method. We usually use DHL or GLS. For example, if the length of the product is longer than 1 meter, we will use GLS; if less than 1 meter - then DHL.
Shipping method options are not the same for all products. For example, you don't see Deutsche Post on heavy and long products such as 2 meter long pipes or round bars. This shipping method is intended for non-heavy products up to a length of 0.33 meters (33 cm).
Please note that we can only ship from Monday to Friday, as the shipping services and the post office are free on weekends (Saturday, Sunday).
Right of withdrawal
Consumers have a statutory right of withdrawal. A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed (§ 13 BGB).
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier has taken possession of the goods.
To exercise your right of withdrawal, you must contact us
Evek GmbH
Germany, Mülheim an der Ruhr 45478, Neckarstr. 39
Tel: +49 (0) 208-376-298-00
Fax: +49 (0) 208-376-298-00
E-mail:
by means of a clear declaration (e.g. a letter sent by post, fax, email or eBay message) of your decision to withdraw from this contract.
To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.
Consequences of the withdrawal
If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheap standard delivery we offer have), to be repaid immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment we use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.
We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.
You have the goods immediately and in any case no later than fourteen days from the day on which you inform us about the revocation of this contract, to send it back to us or to hand it over. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.
Exclusion of the right of withdrawal
The right of withdrawal does not apply to contracts:
- for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,
- for the delivery of goods that can spoil quickly or whose expiration date would quickly be exceeded,
- for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery,
- for the delivery of goods if they were inseparably mixed with other goods after delivery due to their nature.